Sending Us Crash Logs Or Subscription Data

  1. iCertifi
  2. iCertifi
  3. iCertifi Downloaded From The iTunes App Store

 

iCertifi

From the home page go to > Settings,  scroll all the way to the end tap > Advanced

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Sending Subscription Data

For subscription data tap Copy in the DATA LOGGING section and paste the text into your  support ticket, or send a screenshot by tapping home and power button at same time

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Sending A Crash Report

For Crash Reporting  tap Copy in the REPORT LOGGING section and paste the text into your  support ticket, or send a screenshot by tapping home and power button at same time

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Alternative way 

Settings > Privacy > Analytics > Analytics Data

Scroll through the list of crash reports until you find the app you are sending the report for.  You can then send us send us the report

 

 

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