On any device you have purchased or have an active iCertifi subscription, create a new account.
- From home screen of any iCertifi app showing as SUBSCRIBED tap the Subscribe tab > log out
- Tap Log in > create new account. (Use a different email address for the new account, you can re use your old password if you like).
- Once the new account is created log in to the relevant iCertifi app with your new email and password details and it should unlock instantly
Your subscription and saved certificates will not be affected
Your iCertifi account details are not the same as your support account